Corporate Governance Policies
The company’s policy is for its members of the board to comply with the regulations of listed companies with respect to the duty and responsibility of directors. Subsequent to the company’s transformation to a public company, the board of directors and the audit committee together established the company’s code of conduct and supervisory guidelines in overseeing the company’s operation and to clearly define the scope of authority of directors and management. This covers compliance to the law, memorandum of the association, by laws and the resolutions of the shareholders with honesty, integrity and utmost care to ensure maximum benefits to the company. The directors are also charged with establishing the company’s policy and business direction and to ensure that the set policy is followed by management.
Code of Conduct
The company has set Pico Code of Conduct and guidelines. The All employees of the company are obliged to observe principles and guidelines stipulated in Pico Code of Conduct, and Directors shall serve as role models of such conduct. Pico Code of Conduct are as follows.
Fair Business Conduct
The company believes in and always promotes fair business conducts and ethical standards, with its goals in providing services that are valuable to clients’ businesses while at the same time socially beneficial.
With this in mind, the company gives highest priority to ensure the protection of intellectual property and takes extra care in our operations.
Responsibilities towards Customers
Evident from being one of the first receivers of ISO 9001: 2015 on Project Management for Event Marketing, Exhibition, Museum and Special Project, the services provided by PICO are clearly up to a very high international standard.
Clearly, the certification acts as a proof of our professional services with good workplace health and safety, efficient working process, systematic data collection, and punctual delivery of projects.
Respecting Human Rights
PICO (Thailand) actively promotes respect for human rights and is committed to complying with all applicable laws and regulations. Also, the company is strongly against any workplace discrimination. In the recruitment process, the company is also committed to the principles of equality and non-discrimination, which guarantees that every person is treated by the company with equal treatment and not subject to any distinction, exclusion or preference made on the basis of race, color, sex, religion, political opinion, national extraction or social origin.
Employee Welfare and Fair Treatment at Work
Truly, the company believes that quality work only comes from quality staff, as reflected in the quality policy “Quality Life, Quality Work”. As a result, PICO (Thailand) regards very highly of employee rights, compensations, and benefits, as well as a fair treatment at work.
The Pico Corporate Governance Policy has been set in accordance with the practice guidelines outlined in Corporate Governance Code for Listed Companies 2017 (“CG Code 2017”) developed by the Securities and Exchange Commission (SEC). The executive committee is entrusted with the duty of overseeing Pico corporate governance matters and shall report to the board of directors for consideration and approval. The directors and employees shall adhere to follow this policy and practices. (The full pack of Pico Corporate Governance Policy is disclosed in our website http://picothai.com/ir/cg )
Pursuant to the corporate governance guidelines for listed companies, the company summarized the practices of corporate governance in 2022 as follows:
The company has the policy to support, promote, and facilitate every shareholder including institutional investors to ensure that shareholders, both as investors and owners of the Company, are entitled to all basic rights meeting widely accepted and reliable standards, which include the right to freely trade or transfer their own shares, the right to receive dividends from the company, the right to attend Shareholders’ Meetings, the right to express opinions independently, and the right to make decisions on important affairs of the company e.g. the election of directors, the appointment of auditors and fixing of the audit fee, the amendment of Memorandum of Association and Articles of Association of the company, as well as the approval of significant transactions influencing the company’s direction. Apart from the abovementioned rights of the shareholders, the company has made additional efforts to encourage and facilitate shareholders to exercise their rights as follows:
Each shareholder or group of shareholders is treated equally whether they are management or non-management, majority or minority shareholders or foreign shareholders:
Inside Information
The company has the policy to control and monitor the use of inside information by directors and management, including their spouses and minor children, for their personal benefit to comply with the Securities and Exchange Act B.E. 2535 and the Securities and Exchange Act amended B.E. 2559 and to align the company practices with the SEC Office and the Stock Exchange best practices. The details are as follows :
In 2022, there were no insider trading cases concerning the director, top executives, and employees involved with internal information.
Conflict of Interest
In order to avoid conflict of interests, the company specifies the rules with regard to the conflict of interest as follows:
All stakeholders are equally treated to foster a harmonious relationship leading to the growth and prosperity of the company in the long run. The Company has established guidelines on how to treat for all stakeholders according to the law and the sustainable co-existence principle which are disclosed under section “Corporate Sustainability”. The Company has also set Code of Conduct guidelines, human resource management policy and other relevant policies of the Company. Additionally, the Company also designates appropriate guidelines, internal control systems and anti-corruption policy to prevent corruption in the organization and fulfill fair benefit to every stakeholder.
Apart of the guidelines to treat for all stakeholders under section “Corporate Sustainability”, key guidelines and actions are summarized as follows :
Whistle-Blowing Policy and Whistler-Blower Protection :
The company has given priority to good corporate governance and opened up opportunities for employees and stakeholders to report or inform any irregularities in the business operations of the company such as corporate governance, ethical practices, corruption, financial transactions, code of conduct, and compliance with legal requirements, regulations through the specific channels provided. This is to ensure that investigation of complaints is conducted according to the process specified in the whistle blowing policy guidelines.
The company has provided channels for complains as follows:
The company will proceed the investigation according to the specified process and properly record the result without disclosing the whistle-blowers’ name, and will also keep their information confidential. There were no submitted complaints from employees and stakeholders in 2022.
Anti-Corruption
The company realizes on the significance of transparent and moral business operation. Therefore the rigorous precautions on working processes are laid down to prevent corruption at work and the Anti-Corruption Policy is established as a practical guidance for the directors, executives, staffs and employees of the company. In addition, the honesty at work is continuously communicated to the employees. The company’s desirable employee must be committed to 3 key characteristics as follows:
To ensure that all employee realize the importance of this policy and strict to it, the company communicates the policy through the orientation session for all new staff and also regularly communicates it to all employee. Additionally, the policy is included in the company’s rules and regulations and employee manual.
The company’s Anti-Corruption Policy is as follows.
We recognize the significance of disclosures of financial and non-financial information to the public. These disclosures are made in accordance with the regulations of the Securities and Exchange Commission and the Stock Exchange of Thailand and related laws through many channels such as its annual registration statement (form 56-1 One Report) and our website at www.picothai.com. Additionally, the company gave the opportunity for investors and analysts both domestic and abroad to communicate with the company via the investor relations department.
The company has the information disclosure policy and we are committed to strictly obeying the law, and the regulations and obligations mandated by the Securities and Exchange Commission (SEC), SET, and relevant government bodies. Regular amendment takes place to ensure accurate information disclosure and to guarantee the company’s transparency in conducting business. For example, we:
We are confident that shareholders can have access to the necessary information from these channels. Moreover, shareholders and the general public can readily reach our investor relations officer for additional information as the contacts in the investor relations department section.
The Company’s Information Distribution Channels
The company recognizes the importance of information disclosure because it greatly affects decision-making of investors and stakeholders. It is necessary, therefore, to define and administer measures concerning the disclosure of information, both financial and non-financial as stipulated by laws. Information disclosed via the SET Link of the Stock Exchange of Thailand and Pico’s website shall be complete, sufficient, reliable and up-to-date, written in both Thai and English.
The company is committed to obeying the law, and the regulations and obligations mandated by the Securities and Exchange Commission (SEC), the SET and relevant government bodies. Regular amendment takes place to ensure that Pico is up-to-date in its adherence to laws, regulations and obligations, and to guarantee shareholders that Pico conducts its business in a transparent, rightful and honest manner. The Board of Directors also upholds information disclosure guidelines related to the company so as to systematize the Company’s information disclosure and avert any damage caused by improper disclosure. This reassures shareholders, investors, the general public and all stakeholders that Pico is committed to disclosing information clearly, accurately, in compliance with the law and equitably according to the Disclosure Policy. In addition, the Board of Directors has also formulated Investor Relations Code of Conduct to ensure that the company’s investor relations officers fulfill their duties appropriately and fairly to all stakeholders.
The company places great importance upon transparency and full disclosure of significant financial, operational, and other relevant information, so that it is accurate, complete, and timely. In addition to fulfilling legal and SET reporting requirements, the company has established other channels to distribute information and communicate with all stakeholders. These communications channels include the quarterly announcement of the company’s operating results, the regular announcement on significant investment projects and activities, and internal activities to disseminate policy and operational guidelines to employees.
The Investor Relations Department
The Investor Relations Department of the company is responsible for communications with institutional investors, retail investors, shareholders, analysts and relevant government bodies on an equal and fair basis. The company has compiled this Investor Relations Code of Conduct to establish guidelines for correct and proper practices to which investor relations officers (IROs) can adhere. The Code of Conduct details fundamental principles regarding information disclosure, inside information protection, fair and equitable treatment of stakeholders, and integrity, all of which are consistent with Pico Corporate Governance and form a basis on which added value can be created and the company can inspire confidence in its shareholders, investors, the general public, and every stakeholder. The Investor Relations Code of Conduct comprises four main principles as follows:
Should the shareholders require additional information, they can contact Ms. Kulsiri Denrungruang, company secretary, serves as the investor relations officer and can be reached at 02-748-7007 or email address kulsiri@picothai.com.
Structure of the Board of Directors
The organizational structure of directors of the company consists of five boards as follows :
1. The Board of Directors
Qualifications of Company Directors
Term of Office
Members of the board serve a period of three years.
Directors are elected by the shareholders' meeting in the annual general meeting of shareholders. At the annual general meeting of shareholders, one-third of directors shall retire by rotation. If the number of directors is not a multiple of three, the number of directors closest to one-third shall retire with the longest serving directors retiring first. A director who vacates office under this Section may be re-elected.
Apart from retirement by rotation, according to code 72 of the Public Companies Act B.E. 2535 the director can retire his/her office upon:
If directorship vacates the office due to the above reasons, the board of directors may select a qualified person to become a replacement. The tenure of nominated director shall be equal to the remaining tenure of the replaced director.
Scope of Duty & Authority of the Board of Directors
Performing its duties, the board of directors may seek external consultation from independent consultants or experts in various fields, as deemed necessary and appropriate.
Scope of Duty & Authority of Chairman of the Board of Directors
The Board of Directors’ Authorization
The board of directors is empowered to authorize various matters in accordance with the scope of authority stipulated by laws, the company’s Articles of Association, the Board of Directors charter, and the shareholders’ meeting resolutions. Such matters include defining and reviewing corporate vision, mission, operating strategies, operating plans, risk management policy, annual budget and business plans, and medium-range business plan. Added to this is the defining of the target operating results, following up and assessing the operating results to ensure they are consistent with the plan, and overseeing capital expenditure, material connected transactions, merger and acquisition, corporate spin-off, and joint venture deals.
2. The Executive Committee
Qualifications of Executive Committee Member
Term of Office
Members of the Executive Committee who also serve as the board of director members serve a period as long as they are serving on the Board of Directors.
The executive director can retire his/her office upon:
Scope of Duty & Authority of the Executive Committee
The foregoing duties and authorities of the executive committee shall be under the law and the company’s bylaws.
Scope of Duty & Authority of Chief Executive Officer
3. The Audit Committee
Qualifications of the Audit Committee & Independent Directors
Independent director processing the quality as outline in 1-10 above may be assigned by the board of directors to carry on the operation of the company, parent company, subsidiary company, associate company, same-level subsidiary company, major shareholder or controlling person, provided that such decision shall be in the form of collective decision.
Term of Office
Members of the Audit Committee serve a period as long as they are serving on the Board of Directors.
Members of the Audit Committee who vacate office by rotation may be re-elected.
Apart from retirement by rotation, If directorship vacancy according to code 72 of the Public Companies Act B.E. 2535, the board of directors may select a qualified person to become a replacement. The tenure of nominated director shall be equal to the remaining tenure of the replaced director.
Scope of Duty and Authority of the Audit Committee
The audit committee has the duties as delegated by the company’s board of directors, as follows :
Mr. Manus Manoonchai, a member of audit committee, has an appropriate knowledge and experience to be responsible for reviewing the reliability of the financial statements.
Scope of Duty and Authority of the Chairman of the Audit Committee
The chairman of the audit committee has the duties as delegated by the company’s board of directors, as follows :
4. The Nomination Committee
Qualifications of Nomination Committee
Term of Office
Members of the Nomination Committee serve a period as long as they are serving on the Board of Directors.
Members of the Nomination Committee who vacate office by rotation may be re-elected.
Apart from retirement by rotation, If directorship vacancy according to code 72 of the Public Companies Act B.E. 2535, the board of directors may select a qualified person to become a replacement. The tenure of nominated director shall be equal to the remaining tenure of the replaced director.
Scope of Duty and Authority of the Nomination Committee
The scope of duty & authority of the nomination committee is as follows:
To fulfill its duties under its scope of authority, the nomination committee is authorized to call for and order the management, head of offices or employees concerned to give opinions, attend meetings or submit necessary documents. In addition, the committee may seek external consultation from independent consultants or experts in various fields, as deemed necessary and appropriate, at the company’s expense.
5. The Remuneration Committee
Qualifications of Remuneration Committee
Term of Office
Members of the Remuneration Committee serve a period as long as they are serving on the Board of Directors.
Members of the Remuneration Committee who vacate office by rotation may be re-elected.
Apart from retirement by rotation, If directorship vacancy according to code 72 of the Public Companies Act B.E. 2535, the board of directors may select a qualified person to become a replacement. The tenure of nominated director shall be equal to the remaining tenure of the replaced director.
Scope of Duty and Authority of the Remuneration Committee
The scope of duty & authority of the remuneration committee is as follows:
To fulfill its duties under its scope of authority, the remuneration committee is authorized to call for and order the management, heads of offices or employees concerned to give opinions, attend meetings or submit necessary documents. In addition, the committee may seek external consultation from independent consultants or experts in various fields, as deemed necessary and appropriate, at the company’s expense.
Selection of Directors & Management
In the selection process for directors, the chairman of the board appoints the nomination committee to assist in the consideration of persons with appropriate qualifications and no prohibited characteristics as set forth in the laws governing public companies. The key criteria include their vision, basic qualifications and extensive experience, which will be beneficial to the company. Such person must be of highest moral value and unquestioned ethics in accordance with code 68 of the Public Company Act B.E. 2535 and the relevant announcements of the SEC and the SET. The selected person is then submitted to the board for election during its meeting.
In the case that a directorship becomes vacant for reasons other than the rotational retirement the remaining directors at its subsequent meeting may elect a suitably qualified person to fulfill the vacated position. No shareholder’s meeting is needed for this election. The newly-nominated director shall serve the remaining tenure of the vacated director.
In case a board seat is vacated because of a completion of term of the retiring directors as required by law where a one-third of directors must retire, candidates could be the same persons who have retired by rotation. The majority vote at the annual general meeting of shareholders is required for the appointment of such directors in accordance with the principles and procedures as follows :
Assessment of the Board’s Performance
The company has stipulated a performance assessment and a review of the performance results of the Board of Directors and Sub-committees i.e. the audit committee, the nomination committee, the remuneration committee and the executive committee on annual basis. The assessment is divided into two types, namely the performance assessment of the Board of Directors as a whole and the self-assessment.
The Company Secretary distributed the assessment forms to each director for assessing the performance of the Board of Directors and the Sub-committees in which he serves. Afterwards, the Company Secretary Office summarized and presented the results of the performance assessment to the Nomination Committee and the Board of Directors for analyzes and summarizes the results of the assessment to formulate measures to further enhance the efficiency of the Board of Directors.
Checks and Balances of Directors
The board of directors is responsible for the oversight of the executive committee members in its implementation of the established policy. The chairman of the board of directors is the different person with the chairman of the executive committee and chief executive officer so as to provide a check and balance by clearly determining roles and responsibilities
According to the chairman of the board of directors and the chief executive officer are family members, the board has to ensure the balance of power and authority of the board and between the board and management by appointment an independent director, namely Mr. Chaiyod Bunyagidj, as the lead independent director and vice chairman of the board of directors, to participate in setting the board meeting agenda in consultation with the chairman and CEO.
Furthermore, an audit committee, comprising of 3 independent directors, is appointed to review and verify the company’s operation to ensure that the business plan and decisions are properly made and not dominated by the executive committee or a single group of persons.
Checks and Balances of Non-Management Directors
The board of directors’ composition is determined on the basis that no person or group of persons can dominate the decision making process to ensure of operational efficiency an established check and balance mechanism.
Limitation of the Number of Companies outside Pico Group in Which a Director May Hold Directorship
The board of directors has set a policy to limit the number of the companies outside Pico Group in which each director may hold a directorship. This policy is to ensure that directors have sufficient time to handle their duties efficiently. It is determined that each director should hold directorship of a maximum of five companies outside Pico Group.
As at October 31, 2022, there is no director holding directorship of more than 5 companies outside Pico Group.
Company Secretary
The board appointed Ms. Kulsiri Denrungruang as Company Secretary. The board deemed that she is appropriate because she is knowledgeable in Accounting and passed training program relevant to the duties of company secretary. The details are disclosed in Appendix 1: Details of Directors, Executives, Authorized Persons, Person Taking Highest Responsibility in Finance and Accounting, Person Supervising Accounting and Company Secretary.
Company Secretary is in charged with the following duties :
The Professional Development of Directors and Management
The company set the policy to support the development of skills for directors, management, and corporate secretary by requiring their attendance of seminars which offers by professional institutions such as Thai Institute of Directors (IOD), Listed Companies Association and others. The purpose is to build confidence in the boards’ ability to monitor the company’s performance effectively. The corporate secretary has been assigned to file the history of training program of board members and propose the appropriate training programs for consideration.
Orientation for New Director
In case of having new director, the company has a policy to arrange an orientation including documents and information for better understanding in company’s business and its operations. Moreover, the company encourages new directors to attend IOD training courses to assist in better fulfilling their role as a board member.
Governance of the Operation of the Subsidiaries and Associated Companies
The company has set the corporate governance and management policy of the subsidiaries and associated companies which can be summarized as follows.
In addition, the directors of the subsidiary, who are appointed by the company, have the following duties.
Corporate Governance Development of the Company in 2022
The company realizes on the significance of good corporate governance that it is crucial for contributing to promotion of the company’s efficient operation and sustainable growth, leading to maximum benefit of all related parties from staffs, investors, shareholders and other stakeholders. The company has applied the practice guidelines outlined in Corporate Governance Code for Listed Companies 2017 (the CG Code) developed by the Securities and Exchange Commission (SEC) into the company’s business governance regarding the roles and responsibilities of the governing board. The board of directors has deliberately reviewed the principles set forth in the CG Code and recognized the benefits and significance of adopting the CG Code with the goal of creating value for sustainable development. The CG Code consists of eight main principles as follows.
The details of corporate governance is reported in Annual Registration Statement 2022 (F56-1 One Report).
In 2022, to ensure that Pico always had a corporate governance system, to improve its corporate governance efficiency, and to enhance its corporate governance standards in accordance with CG Code 2017, Pico has reviewed corporate governance policy, guidelines, and system or the charters of the Board of Directors and the Sub-committees. There are no significant changes.
Board of Directors’ Meetings
It is the duty of each member of the board to consistently attend the Board’s meetings to stay informed of the company’s operations and make business decisions. The boards’ meeting schedules of which are arranged in advance every year and submitted to each director at the beginning of the year so all the directors can arrange their schedule for the meetings. In addition, special meetings might be held to consider urgent matters. The chairman of the board, the vice chairman of the board (lead independent director) and CEO jointly determine the agenda of the meeting and which agenda items are relevant to the meetings. Every individual member of the board is entitled to propose agenda items.
In 2022, the board held 6 meetings, consisting of six scheduled meetings. Prior to each meeting, the secretary to the board of directors notifies all members the date, time and place of the meeting and also sends the agenda and supporting documents five working days prior to the date of the meeting to allow adequate time for their preparation.
When considering the matters presented to the board, the chairman of the board presides over and duly conducts the meetings. All members of the board are allowed to express their opinions independently. In the board meeting, a quorum of the meeting is reached when at least ½ of directors are in attendance. Should the chairman be absent or unavailable to perform his duty, the vice chairman will assume the chair. If the vice chairman is absent or unavailable than the attending directors may elect one of their own to chair the meeting. Resolution of the meeting is by simple majority. Each director has one vote except in case involving a conflict of interest he/she will not be able to vote. In case of a tie vote, the chairman will have the privilege of casting the deciding vote.
In addition, the board attaches significance to managing the conflicts of interest of the concerned parties with prudence, fairness and transparency. Such related-party information is properly disclosed.
After the Meeting, the secretary to the board of directors is responsible for preparing the minutes for all directors. The minutes must then be approved as the first agenda item of the following meeting of the Board, which is duly signed by the Chairman. Directors may make comments, corrections or additions to ensure maximum accuracy and completeness. After approval, minutes of the meeting are stored securely in the company secretary’s office together with all related documents, which are backed up electronically to facilitate data searches.
As the result of on-going COVID-19 in 2021, the directors who live abroad were obliged to remotely attend the conference meeting in which their attendance was counted according to the law.
The Company Secretary
The board appointed Ms. Kulsiri Denrungruang as the company secretary responsible for organizing the meetings of the board, committees and shareholders. The company secretary is also in charge of preparing the minutes of the board’s meetings, the minutes of shareholders’ meetings, and the annual report as well as filing documents as stipulated by law. She is deemed by the board to be appropriate and knowledgeable in managing corporate secretarial work. The Company constantly supports the company secretary to undergo training and development in the areas of law, accounting, or corporate secretarial work. The qualifications and experience of the company secretary are disclosed in the company’s annual report.
The Person Supervising Accounting
The company appointed Ms. Phannee Thatreetong as the accounting manager responsible to the direct responsibility of supervising accounting and financial statement preparation. The appointed accounting manager is a professional accountant charged with accounting duties with qualifications and conditions prescribed by the Notification of the Department of Business Development and the SEC Notification No. TorJor.39/2559;
Director and Top Executive Remuneration
Director Remuneration
The company sets appropriate remuneration for members of the board of directors at rates comparable to those of leading companies listed in the SET, and other top companies in the same industries. Remuneration for directors is also considered based on the company’s operating results and the scope of duties and responsibilities of each director, before being proposed for approval in the shareholders’ meeting.
Top Executive Remuneration
Chief Executive Officer
The board and the remuneration committee assess the performance of the CEO based on the company’s operating results, implementation of the board’s policies, and the overall socio-economic circumstances. The remuneration committee will then consider the appropriate remuneration in short term and long term for the CEO of the company and propose such amount to the board for approval, taking into account the following information regarding the current and previous years:
Other Top Executives
The company has established remuneration policies that offer appropriate remunerations to top executives and are competitive with those of other companies in the same industry with adherence to fair and equitable compensation practices both within and beyond the group. To maintain a shared sense of internal equity and fairness, remuneration is determined by job value. Each job is appropriately assigned to a pay grade that represents employees performing similar work in the compensation structures. Top executives are entitled to fair and equitable compensation based on their performance as well as each position’s requirements and responsibilities. As for external equity, the company pledges to align the compensation with the economic circumstances, inflation rates, the Consumer Price Index, and remunerations of other businesses in the same industry, the data of which is garnered through surveys of wages and remunerations of top executives in external industries. The company determines compensation in alignment with the company’s short and long term operating results. In the short term, the annual operating results such as revenues from sales and net profit will be factored into the equation. In the long term, the company’s long-term comparatives including profit growth, market shares, sustainable development performance, overall operating results and ongoing operational enhancement are taken into consideration.
Personnel
Human Resources Policy
The company treats our people high value to the key success and sustainable growth of our business. Especially in this rapid changes situation, Human Resources management and development is the essential part of our corporate strategic policy to nurture our employee to be able to adapt and develop themselves in response to the rapid changes of economic, society and technology, especially in the past year that there has been a change from the situation of the COVID-19 pandemic which has improved. But there are political conflicts between countries that affect the world's economy. Therefore we continue to enhance our human resources management and administration to high efficiency in response to the organization transformation, from the recruitment of staff with high caliber and potential to the continuous skills and competency development to high proficiency and also in order to grow together with the company, including creating motivation to work in a challenging and creative way. Guide and inspire our people to believe in the Pico values of Learning Organization to continue learning and self-development that will lead to quality work and quality life.
Our human resources management goes hand in hand with employee satisfaction along the following guidelines:
Recruitment & Selection Process
Pico has been focusing on the size of organization and intense recruitment to find the right person to be consistent with the Company's current and future business operations without giving importance to just looking forward to knowledge skills suitable for the position but focusing on the mindset as well. It is significant to bring in new staff with high caliber and potential in consistent with our corporate guidelines and business requirement. The manpower is allocated based on jobs and responsibilities requirement and also in response to the rapid changes of businesses.
Staff Training and Development
Pico has continued to put people’s development as the priority. We continue to develop our people to cope with the critical circumstances in the country, especially the impact on the COVID-19 and the rapid changes in technology to digital society. The company values on developing future skills (Future Skill) for being ready for the forthcoming changes by developing them in terms of Reskill and Upskill them for the emerging digital society and to promote the “growth mindset” in responding to the overall rapid change situation. Consequently, we encourage the continuous self-learning and development in a variety of formats such as training session of both public and in-house, on-line & off-line learning, on-the-job training i.e. Digital Event Strategist, Economic and Business Foresight Agile Leaders, Digital Transform Leadership Mastering and Digital Alert program etc. including project assignment, knowledge management and knowledge sharing. The company creates the environment that nurtures the creativity in all aspects to support our people to reach their full potentials and capabilities and builds network of learning and sharing to build the competitiveness and value added to the company in the long-run .
Employee Relations
We continuously provide the employee relations and engagement activities to build teamwork with unity and caring to drive the business to achieve the company’s objectives and goals. The employee relation activities include the annual merit making, New Year’s staff party and other social activities To create a work environment that is flexible, fun, creative and challenging i.e. Bowling X Challenge, New Year’s staff party and Calendar San Rak .
In addition, we engage staff more on the recognition of the company culture by having accountability, integrity, and dignity for leading them to the work on morality. We also provide a good quality of working life such as appropriate welfare, safe working conditions, health care and awareness in collaboration.
Welfare Benefits
Welfare committees is established to consider the welfare policy to ensure that the Company provides the suitable and equitable welfare benefits to employees. Also, there are annual survey and comparison of employee welfare with the market. Welfare benefits include provident fund, health, disability and life insurance program.
Security and Occupational Hazards
The company realizes the importance of Health, Safety and Environment at work. Even though the COVID-19 pandemic has been better, the company thus adapt the precautionary measures against epidemic to be consistent with the current situation.
The company set up Safety Committee to plan and oversee the efficient Health, Safety and Environment system. There are the regular office safety surveillance. Additionally, the necessary safety equipment and tools are provided, safety training and fire drills are performed annually so that staff are equipped with the use of fire extinguisher.
Additionally, staff welfare and quality life is our priority along with our business growth. The annual medical checkup is provided.
Employee Compensation
The company has established remuneration policies that offer appropriate, fair and equitable remunerations to employees on all levels and are competitive with those of other companies in the same industry. To maintain a shared sense of internal equity and fairness, remuneration is determined by job value. Each job is appropriately assigned to a pay grade that represents employees performing similar work in the compensation structures. As for external equity, the company pledges to align the compensation with the economic circumstances and the company’s operating performance. The staff compensation is regularly compared with the surveys of wages and remunerations of employees on all levels of external businesses to ensure that our staff compensation is fair and able to compete with those of other companies in the same industry. The company determines compensation in alignment with the company’s short and long-term operating results. In the short term, the annual operating results such as revenues from sales and net profit will be factored into the equation. In the long term, the company’s long-term comparatives including profit growth, market shares, sustainable development performance, overall operating results and ongoing operational enhancement are taken into consideration.
In addition, employees of the company and subsidiaries contribute either 3% or 5% of monthly salary to the provident fund plan, which is matched by equal contribution from the companies. Employees are entitled to the benefits based upon their length of service with 2, 3 and 5 years of service drawing 30%, 50% and 100% from the fund on leaving, respectively.
Internal Control & Intercompany Transactions
Internal Control
The company has established the adequate internal control process over the operation. This process is constantly updated and developed to accommodate the changing conditions. The regular audits are set up to ensure that rules and regulations are strictly adhered to. Such audits are performed by outside internal auditors who regularly review the operation and report directly to the chairman of the audit committee.
The board of directors has appointed an audit committee consisting of three independent directors, none of whom holds any position in the company.
The audit committee is responsible for the oversight of the financial report preparation for accuracy, adequate disclosure, compliance to the governing rules and regulations and effective internal control process. The company has engaged AST Master Co., Ltd. With Ms. Nongram Laohaareedilok as the lead of internal audit team to supervise the internal audit process with a report done on a quarterly basis. Please see details under “Appendix 3: Details on Internal Audit Manager”. The appointment and dismissal of such position must be approved by audit committee.
The company adopts COSO 2017 (The Enterprise Risk Management Framework) to ensure the internal control with the internal auditor tasked with assessing its sufficiency according to the Securities and Exchange Commission’s sufficiency internal assessment form and submitting the results to the audit committee for consideration prior to reporting to the board of directors quarterly.
In 2022, the internal auditor quarterly meets with the audit committee to review the audit results and the adequacy of the internal control process. The audit committee, external auditor, and management jointly considered such audit results and internal control system. After that, the audit committee considered such audit results together with the board of directors on the quarterly basis. The boards of directors and audit committee have agreed that the internal control system of the company and subsidiaries is efficient and appropriate to the nature of business without errors of the internal control system which would have significant impact on the accuracy and reliability of the financial statements including the company’s goals.
Additionally, the Company’s independent auditor, D I A International Co., Ltd., has audited the financial statements of the company for the year ended October 31, 2022 in order to give the opinion that the financial statements of the company is prepared and fairly presented in accordance with Thai Financial Reporting Standards. They have performed the understanding and the assessment of internal control related to the audit in order to design the appropriate auditing program. In this regard, there is no observation of any significant deficiencies in internal control affecting their opinion on the financial statements as at October 31, 2022.
In addition, with the purpose of enhancing the enterprise risk management of the company and subsidiaries and in compliance with the corporate governance practice of listed companies, the company thus appointed the Risk Management Committee to oversee and support the enterprise risk management program, which is the significant component to support the company to achieve its objectives.
Intercompany Transactions
Various intercompany transactions were conducted and recorded during the year. Merchandise costs and services charges involved in transactions with subsidiaries and associated companies or entities that may be deemed as having conflict of interest are recorded at market price with the transactions conducted under prevailing terms and conditions of the trade.
Regulation & Approval Process for Intercompany Transactions
The audit committee has oversight of intercompany transactions and review all such transactions deemed to be potentially conflict of interest. The board of directors then approved all such transactions given that directors involved in such transactions abstain from participating in the decision-making.
Need & Reasons of Intercompany Transactions
The Intercompany transactions for the year ended October 31, 2022 are necessary and reasonable to provide the company and shareholders with maximum benefit. The terms and conditions of such transactions are on the normal business practice. The prices are appropriately calculated on the same basis as transactions with other individuals or businesses. There is no interest transfer between the company, subsidiaries, associated companies, and other related companies and individuals.
Future Intercompany Transactions
Intercompany transactions with shareholders or related companies are in line with general business practice and gives the company access to share the intellectual property rights of the joint ventures. The executive management, in approving such transactions, places maximum benefits to the company as the foremost criterion.
It is expected that related transactions such as sales and trade receivables and purchases and trade payables will continue as normal trade engagements. Related transactions will be reviewed by independent directors to ensure that they are normal trade transactions and incompliance with the announcements of the Stock Exchange of Thailand. The persons with vested interest are prohibited from the decision making process.
Detail of related parties’ transactions is shown in Note 24 to financial statement in Appendix 4.